The City's online payment system PSN is down for an extended period of time due to a hardware failure. During this time, utility customers will not be able to pay their monthly bill online. City staff are working with the vendor and our IT partners to restore online payment functionality. Unfortunately, it is not known at this time how long restoring this option will take.
In the meantime, payments may be made at Sterling City Hall, located at 114 N. Broadway Ave. by:
- Cash
- Check
- Money Order
- After-hours drop slot (to the right of the front door)
- Credit/Debit Card (in-person or over the phone at 620.278.3423)
Also, customers may sign up for ACH bank draft, which is processed automatically on the 10th of every month. Please call Sterling City Hall at 620.278.3423 to sign up.
We apologize for the inconvenience and will provide updates as the situation develops. Please check the City website, the City's official Facebook page, and the Sterling Bulletin newspaper for future updates.